When it fires
The actor lacks the balance the operation needs — the exact meaning depends on the endpoint:POST /v1/trades— the smart account’s USDC balance is below the requestedamount(the rest of this page).POST /v1/redemptions— the smart account holds zero of the outcome token you are trying to claim, so there is nothing to redeem (e.g. the tokens were already moved or redeemed). For redemptions, ignore the USDC-funding advice below — check the account actually holds the outcome token viaGET /v1/portfolio/positions.
Why it happens
- You haven’t funded the account yet.
- A previous trade consumed more than expected (gas + slippage) and left a sub-threshold balance.
- The auto-funding pipeline is backed up — common during very high-throughput windows.
- Org account: trade is being charged to the user but the org policy expected the org to pay (or vice versa). Check
feePayerType.
How to fix
- Check the current balance via
GET /v1/portfolio—usdcBalancefield. - For users: fund via the webapp’s onramp flow (or transfer USDC into the smart account directly).
- For orgs: the org admin tops up the org wallet.
- For staging/sandbox: use the testnet faucet flow.