> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kash.bot/llms.txt
> Use this file to discover all available pages before exploring further.
# Transaction
> Common questions about transactions and fees
# Fees
| Action | Fee |
| ---------------------------------------- | ---------------------------------------------------------------- |
| **Buying** outcome shares | 1% protocol fee |
| **Selling** outcome shares | 1% protocol fee + 1% AMM fee |
| **Claiming winnings** (redemption) | No fee |
| **Claiming a refund** (cancelled market) | No fee |
| **Creating a market** | Creation fee (shown in the creation flow) |
| **Deposits** | No Kash fee — payment providers charge their own processing fees |
| **Gas** | Sponsored by Kash (see gas exception below) |
Fees are charged at the time of the trade — nothing extra is deducted from winning payouts, and there are no subscription, maintenance, or hidden fees.
```
Buy: $100 on Yes
Protocol fee: 1% = $1.00
Total cost: $101.00
Sell later: position worth $150
Protocol fee (1%) + AMM fee (1%) = $3.00
You receive: $147.00
Or hold to resolution and win:
Claim your payout — no redemption fee
(mainnet claims may deduct a small gas amount in USDC)
```
Kash wallets are ERC-4337 smart accounts, and transaction gas is paid by a **paymaster** — so you never need to hold ETH:
* **Covered:** trades, deposits credited to your account, position management
* **One exception:** on mainnet, **claiming winnings may deduct a small gas amount in USDC from the payout** — you receive the net USDC. This is the only time gas touches your balance, and it's taken from winnings, never charged separately.
# Trades
1. You confirm a trade on app.kash.bot (or via tweet-trading if you've enabled it)
2. The trade executes on-chain from your own smart wallet on Base — gas sponsored
3. Your position and balance update immediately, with a transaction hash you can verify on a block explorer
The trade ticket always shows the price, fees, and your **estimated payout if you win** before you confirm.
Confirmed blockchain transactions are final — there's no reversal mechanism. But you're never locked in:
* **Sell your position** anytime before the market closes, at the current market price (1% protocol + 1% AMM fee)
* **Partial sales** work too — reduce your position while keeping some exposure
* Large positions may face price impact when exiting, since your own sale moves the price
Common causes:
* **Insufficient balance** — the amount plus the 1% buy fee exceeds your available USDC
* **Market closed** — trading stops at the market deadline
* **Price moved** — the price shifted beyond your slippage tolerance between quote and execution
* **Rate limits** — a small number of actions (like withdrawals, capped at 5 per hour) are rate-limited
If a trade fails, nothing is charged — check the market status and your balance, then retry. If it keeps failing, contact [support@kash.bot](mailto:support@kash.bot).
# Claims and payouts
When a market resolves and your outcome wins, the position becomes **claimable**:
1. Open your **Portfolio** on app.kash.bot
2. Press **Claim** on the resolved position
3. Your winning shares redeem for a **pro-rata share of the market reserve**, and USDC lands in your wallet
On mainnet, the claim may deduct a small gas amount in USDC — you receive the net payout. There is no Kash fee on redemption. Cancelled markets work the same way with a **Claim refund** button, refunding each outcome at its price snapshotted at cancellation.
Full details in the [winning guide](/getting-started/guides/winning).
Winning shares redeem for a proportional share of the market's USDC reserve — not a fixed amount per share. The **estimated payout if you win** shown on the trade ticket is your best guide; the final number is fixed at resolution based on the reserve and the total supply of winning shares. If multiple outcomes win, they share the reserve.
# Withdrawals
Withdrawals are processed automatically (no manual approval) and **typically complete within minutes**:
1. **Pending** — request validated and queued
2. **Processing** — executing on-chain
3. **Confirming** — awaiting blockchain confirmation
4. **Completed** — funds at your destination address
Withdrawals to networks other than Base are bridged automatically and take roughly 10–15 minutes. Exchanges may add a few minutes before crediting.
| Limit | Value |
| ----------------------- | -------- |
| Minimum per transaction | \$1 |
| Maximum per transaction | \$25,000 |
| Daily maximum | \$10,000 |
| Weekly maximum | \$50,000 |
| Withdrawals per hour | 5 |
Supported destination networks: Base, Ethereum, Arbitrum, Optimism, Polygon. Cross-chain withdrawals may include bridging costs, shown in the quote before you confirm.
# Tracking and problems
* **In the app:** your Portfolio history lists every trade, claim, deposit, and withdrawal with live status
* **On-chain:** every transaction has a hash you can look up on a Base block explorer (basescan.org) — all activity is publicly verifiable and permanent
Confirmed blockchain transactions cannot be reversed, and funds go to whoever controls the destination address — Kash cannot recover misdirected funds.
**Prevention:**
* Copy-paste addresses, never type them
* Confirm the destination network matches what the recipient supports
* Send a small test amount first when using a new address
1. Check the transaction status in the app and on a block explorer first
2. Contact **[support@kash.bot](mailto:support@kash.bot)** or use the in-app feedback widget
3. Include: the transaction hash (if any), your wallet address, what you expected, and what happened
Screenshots help. Never share your login credentials with anyone — support will never ask for them.
All confirmed transactions on Kash are final. Verify amounts, addresses, and networks carefully before confirming — completed transactions cannot be reversed.
Kash sponsors gas for your transactions, so you only pay the trading fees: 1% on buys, 1% + 1% on sells, and nothing to claim winnings.
Learn about wallet management
Transaction security best practices